1. PROCESSING & SHIPPING
Order processing takes 3-5 business days before your order is shipped out. Processing occurs Monday-Friday. Orders placed over the weekend will be processed on the next business day which is Monday. Express Shipping orders are 2 to 3 business days.
- Express Domestic shipping is 2-3 business days depending on your location.
- Flat Rate Domestic shipping is 5-7 business days depending on delivery location.
- International Shipping is 7-10 business days. Also factor in your location.
- Louticia's Hair Essentials will not replace lost or stolen items that was delivered to the verified address you provided during checkout.
- All packages shipped via USPS, Monday through Friday.
2. YOUR TRACKING NUMBER
Shipping activity is viewable within 24 hours after you receive your tracking number. Your package can be tracked at www.USPS.com. You’ll receive your tracking to your email from PayPal or USPS service. If you don’t see your tracking email, please check your spam folder. After 2 days from placing an order and you don’t have a tracking number, please contact customer service at email@example.com.
3. EDITING YOUR ORDER
We process orders daily to ensure a quick delivery. Therefore, orders cannot be changed or altered once your payment is confirmed.